Privacy Policy

1. Information We Collect

We collect information only when you voluntarily submit it through our contact or demo-request form. This includes:

• Full name
• Business email address
• Phone number
• Industry / organisation type
• Project requirement details
• Estimated budget range (optional)

We do not use cookies for tracking, and we do not collect any information automatically through analytics scripts.

2. How We Use Your Information

Information you submit is used solely for the following purposes:

• Responding to your enquiry or demo request
• Providing a customised product or pricing proposal
• Scheduling technical consultations
• Follow-up communications related to your stated requirement

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Form Submission & Data Transmission

Contact form submissions are processed through Web3Forms (web3forms.com), a third-party form service. When you submit the form, your data is transmitted to Web3Forms' servers and forwarded to our business email. You can review Web3Forms' privacy policy at web3forms.com/privacy.

All data is transmitted over HTTPS (encrypted in transit).

4. Data Storage & Retention

We retain enquiry information in our business email system for as long as is reasonably necessary to fulfil the purpose of your contact, or as required by applicable law. We do not maintain a separate CRM database of website leads beyond standard email records.

5. Your Rights

You have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data from our records
• Withdraw consent to any ongoing communication at any time

To exercise any of these rights, please contact us at contact@idro.in.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (LinkedIn, Twitter/X, government portals). We are not responsible for the privacy practices of these sites and encourage you to read their respective privacy policies.

8. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after such changes constitutes your acceptance of the revised policy.

10. Contact

For any questions or concerns regarding this Privacy Policy, please contact: